Terms of Service

​Welcome to Balance by Nature Health Coaching. By using our website and/or our coaching services, you agree to comply with and be bound by the following Terms of Service.
 

Please read these terms carefully. If you do not agree with any part, please do not use our services.

​

1. Services Provided

We offer health coaching, wellness programs, workshops, and related services designed to support your well-being. Our coaching is personalized and holistic but does not replace professional medical advice, diagnosis, or treatment.

​

2. No Medical Advice

Our coaching services are educational and supportive in nature. They are not a substitute for professional medical or psychological treatment. Always consult your healthcare provider for medical concerns or emergencies.

​

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information about your health and circumstances

• Use the coaching services responsibly and respectfully

• Follow any agreed-upon coaching plans and recommendations at your own discretion

 

4. Confidentiality

We respect your privacy and keep your personal information confidential as outlined in our Privacy Policy. However, coaching is not a confidential service in the same way as therapy, and there are limits to confidentiality, especially if there is risk of harm.

 

5. Payment and Cancellation

• Payment terms, pricing, and packages will be clearly communicated before purchase.

• Cancellation and rescheduling policies vary by service and will be provided at booking.

• Refunds are subject to the specific terms agreed upon and may not be available for completed sessions.

 

6. Limitation of Liability

To the fullest extent permitted by law, Balance by Nature Health Coaching is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website. You agree to use our coaching services at your own risk.

 

7. Intellectual Property

All content on this website, including text, images, videos, and materials, is owned by or licensed to Balance by Nature Health Coaching. You may not reproduce, distribute, or use any content without our written permission.

​

8. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the date updated. Continued use of our services after changes constitutes acceptance of the new terms.

​

9. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

​

10. Contact

If you have any questions about these terms, please contact us through our Contact Form.